Leading the Transformation of the Retail Landscape
At Nabco, we are driven by purpose: To elevate the retail industry in the UK by providing novel, high quality and future-ready solutions.
We ensure to always be one step ahead of emerging developments and trends in the retail landscape – across its many sectors – and deliver modern solutions that give our customers a competitive edge. Together with our partners Modern Expo, our team of exceptional professionals are not afraid to reimagine the future, delivering innovation, transformation and immense value to our clients at market leading velocity.
The retail industry in the UK consists of over 300,000 separate businesses worth over a collective £400 billion in annual sales. As new players enter, emerging players grow and established players innovate into untapped sectors, the industry as a whole is set to display steady upward growth. Here at Nabco, we are committed to serving customers of all sizes and offerings. By eliminating long lead time, we enable them to complete their projects within required parameters at record speed. In the near future, we will also be introducing a new range of products set to transform the retail landscape for the health, beauty, pharmacy, produce, bakery, pet care, DIY and FMCG sectors across the supply chain, from storage and warehousing to display and sale.
At Nabco, we are responding to the urgent issue of climate change by doing our part to achieve net zero carbon retail in the UK, transitioning to more sustainable processes and products that meet customers’ emerging needs. Our products are manufactured following eco conscious principles and can be easily recycled.
As we near the end of 2021, I look back on what started as a very challenging year with the pandemic and national lockdown, but is ending as the most successful year in our company’s history.
We started the year still navigating the challenges of the COVID-19 pandemic. With the country in lockdown, many businesses such as ours had to adapt their working patterns and business model. We had some of our employees on furlough with the biggest challenge we faced being importing stock from China.
There were exceptionally long lead times, almost double previous times, impacting our ability to deliver stock and potentially effecting our customers’ project deadlines. In addition to this, steep rising and inflated shipping costs led to us being in a situation where costs either had to be passed on to our customers or absorbed by the business. With already tough financial circumstances, I knew that we had to find an alternative European based manufacturing partner.
In summer, as the UK came out of lockdown, we started seeing a strong pick up in business, with us achieving in July, our single biggest revenue month in our history. This was achieved by exceptional hard work and commitment from all our staff. I continued to work with my team on solving the issue of delayed imports from China. In August, we announced our partnership with Modern Expo, as their official UK and Ireland distributor.
Based in Ukraine with distribution centres across Europe, partnering with Modern Expo was designed to benefit our customers by providing access to fast, reliable 24–48-hour order turnarounds. We were also looking to the future as an organisation, and Modern Expo’s broad range of high quality and innovative retail solutions would allow for wider market opportunities and growth for our customers.
The second half of the year saw continued growth as the retail sector and economy started to rebound and the benefits of our Modern Expo partnership took hold. In October, we onboarded a record twenty-seven new customers in a single month. This along with the on-going loyal support from our existing customers and partners helped us drive historic sales growth month on month. As we grew as a business, our Nabco team also grew with additions to our operations, sales order process, finance and warehouse teams.
Last month saw the retirement of our Founder and Managing Director Nigel Bass, and the announcement of a new management team led by myself as Nabco’s Managing Director. This is a new beginning for Nabco .
2022 will see some new, exciting changes and announcements from us. Watch this space! My goal for the coming year as Managing Director is for us to continue providing first class retail products and solutions. This will be accompanied by the outstanding and industry leading customer service and support we are known for.
We will work with and support our customers and partners to create new market opportunities to grow their business through our partnership with Modern Expo. The retail landscape is changing, and we aim to provide a range of high-quality retail solutions that will allow the creation of modern retail displays and environments.
I want to conclude by offering my sincere thanks to you to all our customers. We wouldn’t have enjoyed the success we’ve had without you. Thank you for believing in us and your continued support. I also want to specially mention and thank our partners and employees, for your support, hard work and dedication this year. We look forward to continuing our successful association in the new year.
2021 has been a very difficult year for companies that rely on Chinese manufacturers and shipping. Many organisations that depended on stock from China has continue to experience extremely long lead times and increasing rates for shipping that has led to costs being passed on to their customers. At Nabco we knew very early on that this would not be sustainable, and we needed a European based manufacturing partner.
When we started looking for a new European manufacturing partner, finding a partner that had similar values and business practice as Nabco was very important. We wanted a partner that was customer focussed, flexible and offered a broader range of high-quality retail solutions that would allow for wider market opportunities and growth for our customers and partners. The modern retail landscape is changing. We realised that new and innovative shelving solutions and retail ecosystem products would be necessary for providing our symbol retailers and shopfitting partners opportunities to create modern retail environments and displays.
When I visited Modern Expo’s headquarters with our Commercial Director, Trishan Satyadheva, we were very impressed. Modern Expo are one of the largest global retail manufacturers supplying over 75 countries. They have a vision of what the modern retail ecosystem will be and provide products and solutions for this. This includes design concepts and product development, as well as manufacturing and turn-key projects.
In addition, they had world class manufacturing and logistics facilities. Their entire 112,000 sqm manufacturing facilities are completely based on LEAN production principles. This is backed with the highest quality management certifications ISO 9001, environmental management ISO 14001 and health and safety management ISO 45001. Modern Expo products are all tested for compliance with TUV Rheinland, Bureau Veritas, UL and NSF international certification agencies and national certification bodies.
With their friendly and accommodating team, the professionalism of their operation and their willingness to go the extra mile for us, we knew we had found our partner and Nabco partnered with Modern-Expo.
To find out more about Nabco partnered with Modern-Expo, please contact us.